Call Center & Helpdesk (CCH)

 

- Single Point of Contact HELPDESK Support with ITIL Based Helpdesk Standard Operation Procedure (SOP),

- Software & IT Infrastructures

- Hotline Number (021 300 20 508 X 888)

- Self Service Helpdesk Portal at: http://www.mbk.co.id/helpdesk

- Email : helpdesk@mbk.co.id

- Dedicated High Speed Broadband Internet & Remote Access

- Certified & Fully Equipped Technicians & CCH Officer

- 30 Authorized Services Partners (ASP) support over 70 cities in Indonesia

- Dedicated Backup Unit & Standby Engineer


Services Coverage Area


Ambon

Denpasar

Kupang

Palu

Sidoarjo

Balikpapan

Depok

Lhokseumawe

Pangkal Pinang

Solo

Banda Aceh

Garut

Madiun

Pati

Sorong

Bandar Lampung

Gorontalo

Madura

Pekalongan

Sukabumi

Bandung

Gresik

Magelang

Pekanbaru

Sukoharjo

Banjarmasin

Jakarta

Makasar

Pematang Siantar

Sumedang

Banyuwangi

Jambi

Malang

Pontianak

Surabaya

Batam

Jayapura

Manado

Probolinggo

Tangerang

Bekasi

Jember

Mataram

Purbalingga

Tarakan

Bengkulu

Karanganyar

Medan

Purwodadi

Tasikmalaya

Blitar

Karawang

Mojokerto

Purwokerto

Tebing Tinggi

Bogor

Kediri

Padang

Purworejo

Tegal

Bojonegoro

Klaten

Palangkaraya

Samarinda

Wonosobo

Cilacap

Kudus

Palembang

Semarang

Yogyakarta

Cirebon

Serang

 

For further information E-mail: info@mbk.co.id